We also welcome
comments on the Town's web site and other issues!
Opt in to the County's Reverse Emergency Notification System! An anonymous donor has funded the purchase of a Reverse Emergency Notification System for Grant County. Register your phones, cell phones and email addresses to receive alerts of evacuations, emergency events, road closures and other significant events. The link below will take you to Grant County's Reverse Emergency Notification System for the County. Learn more!
Silver City has updated its annual Parks and Activity Directory, a booklet with information for all ages about all kinds of activity opportunities available in Silver City. Learn more!
Learn more about wildfire dangers and how to create defensible spaces around your home, business and property. Learn more!
Sanitation Schedule Schedules for the Town of Silver City recycling and refuse pick-up vary on some national holidays. See if your pick-up is effected!
Other useful sites: Check out these sites for information on living, working and doing business in Silver City, Grant County, and New Mexico.
Town of Silver City
Silver City, NM 88062
Utility Dept. FAQs
What is the hardness of Silver City?s water? Silver City?s water is considered medium-hard, averaging 162 ppm (parts per million) or 9.45 grains per gallon.
Is fluoride added to Silver City?s water? No. Fluoride occurs naturally in Silver City?s water at the optimal level averaging 1.69 ppm (parts per million). The maximum level of fluoride set by EPA standards is 4 ppm.
Sometimes my water seems cloudy. Is the cloudy water safe to drink? Who should I call? Report the problem to the Utilities Department at (575) 534-6365. Water that appears cloudy/milky is usually the result of harmless air bubbles trapped in the water. After a glass of this water sits for a few minutes, the water will become clear as the bubbles float to the top. The air trapped in the water does not affect the safety of the water.
I plan to excavate on my property and need line locates. Who should I contact? Call New Mexico One Call (NMOC) at 1-800-321-2537 or 811 to request line locates AT LEAST TWO WORKING DAYS before your dig is planned. You may also complete the online locate request form at www.nmonecall.org. NMOC will notify all utility companies of your intent to excavate. Locates will be marked within 2 working days of request.
I have a question regarding my water bill. Who should I contact? Please contact the Utility Billing Department at (575) 538-3731 for any and all questions pertaining to your water bill or usage.
I need my water/sewer/garbage services transferred to another address. Who should I contact? Please contact the Utility Billing Department at (575) 538-3731 to make these changes.
I need my water turned ON or OFF temporarily for repairs. Who should I contact? Contact the Utility Billing Department at (575) 538-3731. A Meter Department employee will be sent to turn your water on or off.
There is water inside my meter can. Who should I notify? Please contact the Utility Billing Department at (575) 538-3731 to report the problem.
I am experiencing high or low water pressure. Who should I notify? Please contact the Utilities Department at (575) 534-6365 to report the problem.
Water is coming out of a sewer manhole or pavement in the middle of the street. Who should I notify? Please contact the Utilities Department at (575) 534-6365 to report the problem Monday-Friday 8:00 a.m. ? 5:00 p.m. or Central Dispatch at (575) 388-8840 if this problem occurs during after hours, on the weekend or on holidays.
My water seems to be dirty. Who should I notify? Please contact the Utilities Department at (575) 534-6365 to report the problem.
I am experiencing sewer problems. Who should I contact? Please contact the Utilities Department at (575) 534-6365 to report the problem Monday-Friday 8:00 a.m. ? 5:00 p.m. or Central Dispatch at (575) 388-8840 if this occurs on the weekend, after hours or on holidays. We recommend that you contact the Utilities Department before calling a plumber. We do not charge a fee for responding or rodding out the city main. We will advise you to contact a plumber ONLY if we find that our main is clear of any obstructions.
There is a strong sewer odor outside. Who should I call? Please contact the Utilities Department at (575) 534-6365 to report the problem.
Are city utilities available to a vacant piece of property? Who should I call? Please call the Utilities Department at (575) 534-6365 to inquire about water or sewer availability.
Where can I purchase a water sample kit? How much does it cost to have my water well tested? Water sample kits can be purchased for $25.00 at City Hall. City Hall is located at 101 W. Broadway St or the corner of Broadway and Bullard Streets.
What are the days and times I can take my Microbiological water sample to the Wastewater Treatment Plant lab for analysis? The WWTP Lab takes microbiological samples every Tuesday from 7:00 a.m. to 1 p.m. Results will be available on Wednesday after 1:00 p.m. You may either call the lab for results after 1:00 p.m. or we can mail them to you.
Can I bring in my water sample for analysis on any other day besides Tuesdays? Yes. The lab takes samples for analysis Monday-Thursday. However, you will pay double ($50.00) to have your water sample analyzed on our off-days.
Can anyone pull a water sample? Anyone can pull a water sample for private wells. If you have a WSS number, or are a municipality, water association, or water provider then a certified sampler MUST be the one to take the sample.
What is the purpose of the pill inside the water sample bottle? The pill inside the water sample bottle is used to de-chlorinate the water so that the chlorine in the water doesn?t kill the bacteria present in the sample.
Can I use any bottle to take the water sample in? No. You MUST use a sterile bottle with a de-chlorination in it.
How long can a water sample be held before analysis? 24 hours from the time the sample was taken.
What are total coliforms? Are coliforms harmful if present in my water sample? Total coliforms are usually from bacteria, mold or mildew that grows inside water wells. We recommend that you call the local New Mexico Environment Department at (575) 388-1934 for instructions of disinfecting your well.
Yes, total coliforms are harmful bacteria that can cause stomach cramps and diarrhea.
Who do I contact to get a WSS number? Please contact the New Mexico Environment Department at (575) 388-1934 to get information on obtaining a WSS number.
Do I have to bring in my water sample on ice? Yes. The water sample will grow more bacteria if not brought in on ice.
What should I do if my water sample comes back positive for total coliforms or ecoli? You need to disinfect your well immediately and resample afterwards.
What are the septage dumping hours? Our septage dumping hours are Monday ? Friday from 7:00 a.m. ? 3:00 p.m. except on Holidays. We recommend that you call in advance to confirm the plant is open or to notify us that you will be arriving late. We also ask that you clean-up after yourself with water hoses and dumpsters that are provided.